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Customer Dis-Service: Do Canadian Companies Need to Rethink their Customer Service Culture?

Customer Dis-Service: Do Canadian Companies Need to Rethink their Customer Service Culture?

I recently spent a few days in New York City with my daughter.  We went at the busiest time of year – the Thanksgiving Day weekend.  What struck me was the level of customer service we discovered in almost at stores, restaurants and even the street meat vendors.  These people know how to treat a [...]

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Social Media…..the new magic

Social Media…..the new magic

I am 52 years of age.

When Social Media/Networking was becoming prevalent I paid scant attention until I started to notice it everywhere. I agreed with most of my contemporaries that it was a just a fad for our kids and it could be dangerous.

The truth is I was scared.

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Networking for Dummies

Networking for Dummies

In my work with CEO Global Network, networking is a key element to my success.  Some of my associates claim they wish they had access to the types of people in my personal network or they tell people in need to “Call Panigas – he knows everybody”.  I tell them that it isn’t as hard [...]

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Two Day Neuromarketing Workshop

Two Day Neuromarketing Workshop

CEO Global Network has arranged for Christophe Morin and Patrick Renvoisé, the Co-Founders of SalesBrain, to lead an exclusive two-day workshop in Toronto on June 23rd and 24th. This workshop is the only program presenting the latest brain discoveries to explain how customers make a buying decision. This learning is relevant to CEOs, Presidents, CFOs, [...]

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CEO Global Network Presents “Neuromarketing: Understanding the Buy Buttons in Your Customer’s Brain” – April 7

CEO Global Network Presents “Neuromarketing: Understanding the Buy Buttons in Your Customer’s Brain” – April 7

We’re pleased to announce that on April 7th, from 8am to Noon, we will be having a Speaker Series featuring Christophe Morin.  Christophe will be speaking on: “Neuromarketing: Understanding the Buy Buttons in your Customer’s Brain”. Each day your customer’s brain is bombarded by nearly 10,000 selling messages! Yet how many of these messages have [...]

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Executive Luncheon Speaker Series – Debra Kelly Ennis, President & CEO, Diageo Canada

Executive Luncheon Speaker Series – Debra Kelly Ennis, President & CEO, Diageo Canada

CEO Global Network is sponsoring the February 3rd Mastermind Solutions Inc. EXECUTIVE LUNCHEON SPEAKER SERIES at Ruth’s Chris Steakhouse in Mississauga. This is a great opportunity for you to hear our featured speaker, Debra Kelly-Ennis, President & CEO, Diageo Canada Inc. discuss the importance of relationships in business and in life. It would be great [...]

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