Scott has over 25 years of strategic leadership experience consistently driving domestic and international expansion for companies such as IBM, Air Canada, Cineplex, LoyaltyOne, and Etihad Airways. His practical knowledge includes business development, revenue creation and management, customer experience, team building and corporate evolution.
Scott most recently served as Global Loyalty Head of Partnerships and Product innovation for Etihad Airways in Abu Dhabi; building a team and amalgamating airline frequent flyer program brands for Etihad, Alitalia, Air Berlin, Jet Airways and others. As VP International for LoyaltyOne (Alliance Data Systems) Scott and his team established operations and new partnerships in the Indian retail market. Reporting to the Board as founding Managing Director of the SCENE LP, Scott helped launch an entertainment loyalty program which surpassed enrollment targets by 200%.
Scott also led the Air Canada Aeroplan partner expansion into a broader retail coalition while expanding their offerings into B2B and employee incentives. This expansion fueled Aeroplan’s spinout from Air Canada via an industry first and highly successful IPO in 2005.
Scott has also served as Canadian Head and Executive Vice President at Mulberry Consulting, a global specialist in making leading companies more “customer intelligent” and as President & CEO of ProLessons; a digital media company leveraging sports celebrity content for brand marketing programs.
Born in Montreal, Scott and his wife of 28 years reside in Toronto and are the proud parents of three adult children.
CEOs who work with Scott will benefit from his global perspective and proven record of visionary leadership.
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Hugh Coppen comes to CEO Global Network with a strong record of leadership success. Hugh has more than forty years experience across a wide range of businesses in Canada, the U.S. and internationally. He has been CEO of three different private and public companies, and has also held leadership roles in manufacturing, marketing, strategic development […] Learn more.
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Interaction with this trusted group of people with diverse backgrounds and experiences along with my monthly two hour session with my CEO Group Leader provides me with terrific insight that has enabled me to excel. Chris Gower – Executive V.P. PCL Constructors Canada Inc.